Admission Essay Example for Free

Admission Essay The various choices that we make in our lives greatly affect the way we dictate our future. These decisions catapult us towards our own individual vision and mission in life. The education that we get is only one aspect to attain success. Knowledge without hard work and dedication is only a half-hearted gesture. Equipped with these reasons, I would like to present myself to my classmates in graduate school. I know that each one in this class has their own unique reasons why they are pursuing such degree. Personally, I took this course because I wanted to use all the skills and objectives towards my development and use it as a tool towards the stepladder of my career. During this time of increasing challenges and high competitiveness when it comes to the work environment, each one must have the adequate skills to have an advantage over my fellow counterparts. By doing this, I can be dynamic in my professional career and also feel a sense of fulfillment in everything that I do. Looking at my previous experience, I can say that I have had my fair share of success and trials in my career as an accountant. See more: Social process essay My previous educational achievements date back in 2003 wherein I finished my Bachelor’s degree in Economics at Northeast (Dongbei) University of Finance and Economics. My interest in mathematics then brought me towards the field of Accounting wherein I finished my Becker CPA Review Scholarship in 2006 at University of Missouri with a GPA of 3. 82. These educational attainments provided me with the firm theoretical background that I can use as I engage as a professional in various work environments. The next big challenge for me is the taking up the licensure examinations for it tested my ability of analysis, retention and other related skills. After months of hard work and perseverance, I passed my CPA exams at Missouri in February 2007 and garnering an average of 90. 7. Also, the next year, I took and passed my Actuarial examination that happened last May 2008. This event gave me the opportunity and privilege to practice my profession and get a stable job that can help me further my career. After the grueling examinations at my licensure exams, I had now to tackle the real challenges brought about by the workplace. Last 2007, I was a staff accountant at Glen Martin Engineering in Boonville. I was designated towards auditing, reviewing, analyzing and preparing reports that mattered to the company. Moreover, I effectively monitored the inflow and outflow of goods and capital inside as I try to account various orders. Currently, I am affiliated with G4S International in New York. My job description is relatively the same with my previous employment; however the new one also focuses on issues such as revenue forecast, bank reconciliation, and monthly and annual task reports. This is how I want my classmates to know who I am. I continuously strive for betterment and have the adage that â€Å"to be the best among the rest, one must never stop learning and believing in possibilities†. By knowing your own weaknesses, you can be able to exert extra effort to provide the best of your capabilities. Due to this, I also aspire that the course can be able to do the same for students. It must be able to provide the necessary avenues to enhance our skills and provide an efficient strategy to realize this. In the end, I urge my fellow classmates to give their best in everything that is being given to them. They must constantly strive towards not only on their individual development but also on others. By doing this, not only can they uplift their individual capabilities, but also foster an effective and effective classroom environment. My name is Xue Bai and I deem to have a good semester with each one of you.

Macbeths Letter Essay Example for Free

Macbeths Letter Essay I am writing to you as I know that you will keep the contents of this letter a secret. The last few days have been very strange and unreal to me. I cannot believe how much my life has changed in such a short space of time. I ask you to please destroy this letter once you have read it and not tell a soul about what it contains as I have committed a terrible crime. A couple of days ago I was a noble warrior fighting against Norway and now Im king of Scotland. With my brandishd steel I approached the leader of the Norwegians, Macdonald, and unseamd him from the nave to thchaps and fixd his head on our battlements to show everyone he was dead. Norway were defeated. After the battle, Banquo and I walked along the moors and we came across three weird sisters that looked nothing I had ever seen on this earth. They greeted me by saying All hail Macbeth, hail to thee Thane of Glamis, All hail Macbeth, hail to thee Thane of Cawdor, All hail Macbeth that shalt be king hereafter. At this greeting I was rather shocked and confused. True I was Thane of Glamis but Thane of Cawdor and king? The Thane of Cawdor lived and as was the king. I was puzzled. Were these prophecies real? Whilst I was lost in my thoughts, Banquo asked them to predict something for him as they had for me. They told him that his children shall be kings but he will not be king himself. I ordered them to stay and tell me more but they were unwilling to be ordered by me and vanished into thin air. I do not think Banquo believed his prophecies as much as I did mine. We carried on walking and talked about the witches. Then we saw two men coming towards us. They said that the king had sent them because he had heard of my success in battle. One of the men said the king bade him to call me Thane of Cawdor! I asked him why he was dressing me in borrowd robes. He explained to me that the old thane of Cawdor was a traitor and would be executed. I could not help thinking that the greatest was behind. I then thought a terrible thought. Murdering king Duncan to become king. I pushed the thought out of my head and told myself if chance will have me king, why chance may crown me without my stir. I did not have to get involved in order to become king. We made our way to the kings headquarters and king Duncan told me how grateful he was for what I had done in battle. I told him it was an honour to fight for him and I felt it was my duty to him. He then made a startling announcement. His eldest son Malcolm was named the Prince of Cumberland! I could not help feeling angry on hearing this. Malcolm stood in my way of becoming king. I felt as though I was not in control of my feelings. One minute I was loyal and the next I had these evil thoughts. They disturbed me but I could not stop them. I pleaded, stars hold your fires, let not light see my black and deep desires. I did not want anyone to see these terrible thoughts I had. Duncan said that he was to stay at my castle that night so I left at once to inform my wife of his arrival. I sent a letter on to Lady Macbeth to inform her of the meeting with the witches, their prophecies and my becoming Thane of Cawdor. I know she thinks that I cannot act on my ambitions and that I am too kind to act on the information that the witches gave to me. When I arrived I told her I told her about Duncan coming to stay. She encouraged the idea of murdering him. She told me to look like thinnocent flower but be the serpent undert. I was to look innocent but be ready to strike. I felt she was taking control of this situation. She overpowered me. I was not allowed to speak. I told her I needed to think about it but she did not listen and told me to leave all the rest to her. When Duncan arrived, Lady Macbeth greeted him as my mind was too full with other thoughts. I know she showed gratitude towards him and showed fake loyalty. I could not have been false to his face. I left the feast to be alone. I thought that if I were to murder Duncan it would be best to do it quickly. But how I hoped it would be the end of it without any consequences because I knew that with murder would come horrible consequences. I was confused as to what I should do. I was his subject. I looked up to him as king. I was his host. I should be protecting him not murdering him. I thought Duncan is no enemy of mine. He is my king. He has been a good king so far. If he was to be murdered then everyone would be horrified and there would be a wild protest. Everyone would be looking for the murderer. The only thing I had to make me murder him was my ambition and that alone is not alone. Lady Macbeth came to me and I told her we would proceed no further in this business. She called me a coward and said that if I told her to kill her child then she would do so. She had managed to change my mind. If we should fail? I asked her. She told me we would not fail and that Duncan would sleep easily after his long journey. She then said that she would convince his two guards to have some wine. They would be unaware of what is happening. Then when Duncan was dead we would smear blood on their limbs and let them bear the guilt of our great quell. At that moment I could not help admiring Lady Macbeth. I told her she should only have male children for she has great strength and courage. She told me that no one would suspect us because we would be distraught with sadness at the news of his death. My mind was made up. I told her that every bit of me was going to work at this murder. Part of me wanted to show I could do this and that I was not a coward. I was walking around the castle later that night when I came across Banquo and his son. Banquo told me he dreamt of the witches and how their prophecies had come true for me. I lied to him and told him that I did not think of them. I had to lie as I was about to kill the king. After Banquo left I saw in front of me a dagger. It looked as real as the one I had in my belt. It was pointing towards Duncans chamber. I saw blood on the dagger that was not on there before. My disturbed mind was showing me things that were not there. Suddenly a bell rang and I made my way towards Duncans chamber. When I returned to my wife from Duncans chamber I heard her say that she would have murdered him herself if he did not remind her of her father. I was anxious. I looked at my hands. It was a sorry sight. Lady Macbeth tried to get me to snap out of it. I told her that as I came out of the chamber I had heard someone saying their prayers in their room and how I could not even bring myself to utter the word amen. I felt cursed. She told me I should not think about it. I could not help thinking that it was the end of me. My wife warned me that to dwell on these things would make me mad. I felt mad at that moment. I had lost all control. I had murdered sleep. I did not think I would ever be able to sleep again. My wife told me to go and wash my hands. It was then that she noticed I still had the daggers. She ordered me to go and put them back. I told her I would not go back into that room. I was frightened. I couldnt find any ounce of bravery within me. I could not face going in there again. She was disgusted with me and told me I was acting like a child. She told me to leave it all to her. She took control once again. She returned the daggers and smeared the guards with Duncans blood. I became jumpy. I looked down at my hands again. I believed that I had so much blood on them that it could change the whole sea red if I were to put them in it. I felt a sense of disgust as I stared down at the blood. Lady Macbeth returned from the chamber and her hands too were covered in blood. She called me a coward. She seemed so certain that a little water would clear us of this deed. I was not so sure. I did not feel like myself anymore. I did not feel like the noble warrior I once was. I heard knocking and wished that it would wake Duncan up and rewind this whole tragedy. Now I am king. I will not bore you with how it all happened. I fear that people will suspect me. I think Mcduff already does. I fear that I will have to kill again to ensure that Lady Macbeth and myself are not found out. I only hope you will be able to forgive the terrible sins I have committed.

Concepts Of Effective Communication Management Essay

Concepts Of Effective Communication Management Essay Chapter 2 LITERATURE REVIEW In the literature review section, the opening part will be about the concepts of communication and effective communication in an organisation along with a brief overview about the principles of effective communication. Next are the models of communication which will be elaborated with the help of various authors and from academic journals. Following that, the main theories of the types of communication, communication channels and communications systems will be discussed and compared with reference to the local authority. Furthermore, the purpose of communication in an organisation will be disseminated. In addition, the benefits of effective communication will be discussed along with the different costs encountered in communicating through the different levels. The literature review will help to formulate the research questions as well as to establish a relevant methodology to carry out the research. 2.1 Definition of Communication Work needs communication. Communication in every organisation is the way people get their work done and get recognised for their contributions. As such, people at BRDC will communicate to plan services, coordinate manufacturing and delivery, hire, train, motivate employees and so on. According to Tyson and Jackson (1997), The problem is in the definition of the word communication. It covers a great deal and includes not only the actual words used, but, also, the tone of voice, pitch situation in which it takes place and so on. Despites these difficulties, some ideas that convey a fairly good picture of what communication is all about are proposed by different authors. Communication is a process in which people who occupy differing environments exchange messages in a specific context via one or more channels and often respond to each others messages through verbal and nonverbal feedback. (Alder, R.B., Elmhorst, J.M., 1996) Similarly, Baskin and Aronoff (1980) have defined communication as the exchange of messages between people to achieve shared meanings. According to Carell et al, (1995), Communication is the glue that binds various elements, coordinates activities, allows people to work together and produces results. Cole (1993), on the other hand, defines communication as the process of creating, transmitting and interpreting ideas, facts, opinions and feelings. It is a process that is essentially a sharing one an interchange between two or more persons. As defined by the authors, by using different means of communication, information and meaning can be transferred between senders and receivers. Communication in organisation is therefore a study of the exchange of words and meanings as the people within and outside these establishments work towards achieving organisational objectives. 2.2 Effective Communication According to Roberts, J. (2009), effective communication is the passing of the right message or information to the right person, in the right way, at the right time, and with the right effect, impact and outcome. Effective communication is a two-way process sending the right message, which is also being correctly received and understood by the other person/s. Effective communication is the key factor to successful management. The principles of effective communication can be reviewed using two approaches namely, the ABC approach and the Seven Cs. 2.2.1 The ABC approach Accuracy This implies that the information conveyed must be as accurate as possible since people can interpret it in different ways. It is important to set communication in some form to allow for variations of information. However, being accurate is not always easy and recipient needs to be aware of its limitations. Brevity This means being concise and therefore the message can be identified and understood. This helps the recipient as arguments do not get lost in a clutter of unnecessary words. However, one must stick to the point as wander off in other areas may cause confusion. Clarity This is achieved through the use of the right language. The audience needs to be considered carefully. Locker, O.K and Kaczmarek, S.K (2007), believes that audiences pay attention to messages only if they seem important, relevant and interesting. However, this includes what language, explanations and examples will make sense to the audience. 2.2.2 The Seven Cs Clear Meaningful language is needed to avoid ambiguity and the messages must be communicated in a way which can be easily understood by the audience. Therefore, words and phrases need to be chosen with care. Concise Brevity, compatible with the complexity of the information to be conveyed and the necessary style and tone, is of the essence. Messages should be free from all elaboration and superfluous detail. Correct The information has to be correct. However, staff at BRDC should check for errors, especially in figures, names and addresses. Courteous In any form of communication, it pays to consider it as a personal address to the recipients. Employees should be polite and use friendly language rather than formal officialese which is a barrier to communication. Complete The communication should fully convey the message, leaving as far as possible nothing out. Audience will be aware that they have everything they need. Consistent The flow of language is considerably helped by consistency of use, such as standardising the person and tense, and sticking to a particular style and tone throughout. Convincing Employees should show confidence and commitment in what they communicate, even though there may be times when they do not actually feel them in what they do at work. The Seven Cs considers a wider range of points and is more developed than the ABC approach. 2.3 Communication Theory Framework 1 Mechanistic communication is simply the transmission of information from the first party to the second party. The first party being the sender and the second party being the receiver. Psychological communication is actually the thoughts, feelings of the sender which he tries to share with the recepients. It also includes the reactions, feelings of the receiver after he decodes the information. Social communication is considered as a result of interaction between the sender and the receiver. Communication is directly dependent on the content of the speech. Systemic Communication is actually a new and a different message which is created when various individuals interpret it in their own way and then reinterpret it and draw their own conclusion. Critical Communication is simply a way with the help of which an individual expresses his power and authority among other individuals. To sum up the communication theory suggests that to survive, every living entity, needs to communicate with others and also among themselves. 1 http://www.managementstudyguide.com/communication-theory.htm 2.4 Communication Models There are five most recognised and accepted models of communication. 2.4.1 Aristoles Model of communication Aristotle was the first to take an initiative and design the communication model. Figure 1 Source: Scribd.com models-of-communication According to this model, the speaker plays a key role in communication. The sender first prepares content where he put his thoughts in words with a view to influence the recipients, who would then respond in the senders desired way. The model demonstrates that the speaker communicates in such a way that the listeners get influenced and respond accordingly. 2.4.2 Shannon-Weaver Mathematical Model Shannon designed the most popular of all early communication models. He wanted to guide the efforts of engineers in finding an economical way of transmitting electrical signals between locations. http://www.shkaminski.com/Classes/images/Shannon-Weaver%20Model.gif Figure 2 Source: The Mathematical Theory of Communication (Shannon, C. and Weaver, W., 1949) Compared to the Aristotles model, the Shannon-Weaver model is a common communication model used. It is seen as a resemblance of the human communication process. However, it is not analogous to human communication. Mortensen, C.D (1972), believes that the model is only formal, that is, does not account for content. Moreover, he is of the opinion that the Shannon-Weaver communications system is static and also linear. It conceives of a linear and literal transmission of information between locations. 2.4.3 Berlos Model of communication While the Aristotle model of communication puts the speaker in the central position, the Berlos model of communication takes into consideration the emotional aspect of the message. It is an adaptation of the Shannon-Weaver model. Berlos model of communication operates on the SMCR model. In the SMCR model S Source M Message C Channel R Receiver Berlos model of communication Figure 3 Source: The Process of Communication (Berlo, D.K, 1960) This model shows that source is flexible as it includes oral, written, electronic and any other forms of communication. Message was made the central element. Furthermore, it stress that receivers are the targets. The encoding and decoding notion translate thoughts into words and decrypt words of others into terms one can understand. However, it implies that human communication and machine communication are similar and there is manipulation of the message. People misunderstand each other even with the right symbols. With reference to the berlos model of communication, the speaker and the listener must be on a common ground for smooth conversion but this is sometimes not practical in the reality. 2.4.4 Schramms Interactive Model Wilbur Schramm (1954) was the first to modify the mathematical model of Shannon and Weaver. He emphasises that communication is incomplete until the sender receives a feedback from the recipient. Schramm believed that communication is actually a two way process between the first party and the second party. mhtml:file://F:VANDANAHcommunicationsCommunication%20Models.mht!http://www.shkaminski.com/Classes/images/Schramms%20Model%202.gif Figure 4 Source: The Process and Effects of Communication (Schramm, W., 1954) Schramm provided additional notion of a field of experience. It includes feedback, context, culture and so on. However, this model accounts for only mutal communication between two parties. This model does not account for multiple levels of communication between several sources. According to Schramm model of communication when a sender passes on the information to the receiver, the latter must interpret it in the desired form and give him the feedback or respond accordingly. The communication is not complete and thus ineffective if the sender does not get the feedback. 2.4.5 Dances Helical Spiral Another important model of communication is the Helical Model of communication which was proposed by Frank Dance in 1967 to throw some more light on communication process. This model understands communication in a birds eye perspective and considers almost all the activities of an individual. mhtml:file://F:VANDANAHcommunicationsCommunication%20Models.mht!http://www.shkaminski.com/Classes/images/Helical%20Model.gif Figure 5 Source: www.shkaminski.com- communication model Mortensen: As a heuristic device, the helix is interesting not so much for what it says as for what it permits to be said. Chapanis (1961), on the other hand, called sophisticated play: The helix signals that communication is continuous unrepeatable, additive, and accumulative. In short, the helix emphasises the integrated aspects of human communication as an evolving process. However, helical model of communication may not be a model at all as there are too few variables. The model leaves unanswered questions. 2.4.6 Westley and MacLeans Conceptual Model Unlike Frank Dance, Westley and MacLean believed that communication does not start from day one but begins when the speaker receives signals from his external surroundings. This model pertains to a strong relation between the signals from the surroundings and the communication process. The process of communication begins with receiving messages rather than sending messages. Events may sometimes unintentionally occur and signals is received accidentally. (Receives message)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Environment-Sender-then sends message (Communication starts)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Figure 6 Source: www.managementstudyguide.com/westley-maclean-model-of-communication The model accounts for feedback, a sensory field, non-binary interactions and different modes. Westley and MacLeans model describes more variables in the communication interaction. However, it is still two-dimensional. It can therefore be concluded that the six models of communication are all initiatives by great scholars to simplify and help in better understanding of the communication process. 2.5 Types of Communications No one would talk much in society if they knew how often they misunderstood others. Johann Wolfgang Von Goethe. Organisations have recourse to two types of communication namely, Verbal Non-verbal communication. 2.5.1 Verbal Communication Anderson, H. et al (2004) states verbal communication implies that information has been transmitted through speech. In verbal communication words are involved. According to Boolaky, M. and Gokhool, D., (2006) verbal communication is further divided into: Oral Communication Written Communication Oral Communication In the communication process, oral communication refers to spoken words. It can either be a conversation over the phone or face-to-face communication or on the voice chat on the Internet. At the BRDC, oral communication is vital as it is easier to get feedback by observing facial expressions and asking questions and provides more opportunity to get attention and keeping interest. However, Desmonds W. Evans (1990) argued that Oral communication is volatile, that is, major decisions cannot be recorded and thus cannot be saved for future reference. Written Communication In contrary, written communication can be either via emails, letters, faxes, reports, memos and so on. The advantages are that highly technical topics can be presented using words and diagrams and provides a permanent record that can be referred to from time to time or passed on to others. However, Kushal, S.J and Ahuja, S., (2010) argues that written communication is unfit for uneducated person, it is a wastage of time, delays feedback and no clue about real intentions and emotions. They further discuss that to ensure effectiveness of written communication, it should be short and simple, complete, avoid jargons and so on. 2.5.2 Non Verbal Communication Actions speak louder than words. Kaye, M. (1994) Fromkin and Rodman (1983) suggest that up to 90 per cent of the communication process takes place non-verbally. Courtland, L.B, et al (2010) defined non-verbal communication as the interpersonal process of sending and receiving information, both intentionally and unintentionally, without using written or verbal message. He further stress that non-verbal communication is vital as it helps to strengthen a verbal message. In contrast to verbal communication, non- verbal communication includes overall body language of the person who is speaking, which will include the body posture, the hand gestures, and overall body movements. It can also be in the form of pictorial representations, signboards, or even photographs, sketches and paintings. Kushal, S.J and Ahuja, S., (2010) states that non-verbal communication are reliable, efficient, helps establish credibility and leadership potential, accurate understanding of attitudes. However, they argues that there is lack of secrecy, useful for small pieces of information, gestures can be misunderstood, it is necessary for both parties to face each other, lack of written proof, more difficult to study and fails to discuss past events and ideas. Verbal and Non- verbal communication are important in an organization. BRDC must ensure the effectiveness of the types of communication as there are both advantages and drawbacks. 2.6 Communication Channels Communication is now done through variety of channels ranging from nonverbal signals to very sophisticated communication media and technology. The communication that takes place in the organisation can be categorised as formal and informal. Formal communication can take place in two ways: Vertical Horizontal 2.6.1 Vertical Communication It moves between individuals at different levels in an organisation (Taylor, 2005). Vertical communication in classical management hierarchy can be: Upward Downward Upward Communication It refers to information flow from the lower levels of a hierarchy to the upper levels. Employees use this channel to communicate suggestions, grievances and progress of work (Boolaky and Gokhool, 2006). In addition, Courtland, L.B, et al (2010) pointed that executives can solve problems and make intelligent decisions. It is good to taking feedback on policies and takes corrective action. However, it does not transfer realistic message. Downward Communication Information flows from a higher level to a lower level in a hierarchy. Management uses this channel to inform employees about policies, plans, job instructions and feedback (Boolaky Gokhool, 2006). The advantages of downward communication are that it is appropriate for giving instructions and ensures that everyone is working towards goals and objectives. On the other side of the coin, information can be distorted as it goes down and there is lack of openness between managers and employees 2.6.2 Horizontal Communication Horizontal communication is both task related and informal and occurs between people on equal footing in the hierarchy (Postmes, 2003). Further, Taylor, S. (2005) stress the need of employees to corporate and share. It can take various forms like meetings, face to face exchange, group discussions and telephone conversations. Its objectives are coordination, cooperation and integration. Informal communication as defined by Courtland, L.B, et al (2010) is referred to as the grapevine that encompasses all communication that takes place outside the formal network. Similarly, in the words of Thill and Bovee, The informal communication network carries information along the organisations unofficial lines of activity and power. Kushal, S.J and Ahuja, S., (2010) proposes some advantages of formal communication such as it is dynamic, speedy communication as no formal line of communication exist, multi-dimension as topic of communication varies and it is supplementary to formal channels. The authors however debated that informal communication results in distortion of communication as it carries half-truths and rumours. There is also the existence of erratic message. It can be deduced that the channels of communication in an organization will depends on the structure of the organization. 2.7 Communication Systems Communication systems can be divided into those using an intranet, those using the written word such as newsletters, circulars, and notice-boards, memo, fax, and those using oral methods such as meetings, briefing groups and, telephone amongst others. (Armstrong, 2006) Communications through an intranet system Organisations are increasingly relying on an internal e-mail system (the intranet) to communicate information, especially in workplaces where all or most of the employees have direct or indirect access to a computer. The advantage of intranet communications is that they can be transmitted swiftly to a wide audience and thus saves a lot of time. Fax messages Similarly to the intranet system, a fax machine is relatively inexpensive. Fax transmits and receives any kind of message- handwritten, printed, diagrams, photographs. It takes only seconds to transmit a fax message, depending on the length of the document. Due to its versatility and speed, it is often used between divisions or branches of the same company instead of telephone or memos. Circular letters A Circular letter is one that is sent out to many people at the same time. The letter may be prepared once and then duplicated. It is sent for the following reasons: Inform staff of new policy matters Announce opening of a new office/branch Notice-boards Notice-boards are used to bring special items to the attention of all staff. It is an obvious but frequently misused medium for communications. The biggest danger is allowing boards to be cluttered up with uninteresting or out-of-date material. Its advantage is that a written record of the message is kept. Memos It is a written communication from one person to another or a group of people within the same organization. Its purpose is to remind someone of action required, request decisions actions and provide information of any kind. Telephone Telephones are a point-to-point communication system whose most basic function is to allow two people separated by large distances to talk to one another. In any organisation the person on the phone represents the company and gives an impression of the company to the outside world. Meetings Meetings enable face to face contact of a number of people at the same time. They provide a useful opportunity for sharing information, making suggestions and proposals, taking decision and obtaining instant feedback. 2.8 Purposes of Communication The main purposes of communication in organisation are as follows: Organisational Communication Express feelings and emotions Achieve coordinated action Share information Organisation goals Task directive Results of efforts Decision making Source: adapted from Moorhead and Griffin (1992) 2.9 Benefits of Effective Communication Taylor (2005) argues that if organisations want to be successful in todays world, good communication at all levels is essential. The benefits that can be achieved are: Stronger decision-making and problem solving Upturn in productivity Convincing and compelling corporate materials Clearer, more streamlined workflow Enhanced professional image Sound business relationships Successful response ensured In addition, Courtland, L.B, et al (2010) found that effective communication strengthens the connection between a company and all those groups affected in some way by the companys actions. 2.10 Barriers to effective communication Maini Morrel-Samuels (2006, p.38) establish that most large organizations are plagued by serious communication problem, the difficulties are especially prominent in large organisations where precise collaboration is critical. Robbins (1998) identifies the following barriers to effective communication: Filtering, selective perception, defensiveness and language. Filtering Filtering refers to sender manipulating information so that the receiver will see it more favourably. Filtering also takes place between the supervisor and the manager, and in fact, from one level to the next. Selective perception Selective perception takes place when the receivers in the communication process selectively see and hear based on their needs, motivation, experience, background, and other personal characteristics. Receivers of information also associate their interests and expectations into communication as they decode them. Defensiveness Defensiveness occurs when people try to defend their position because of certain threats. They have a tendency to engage in such behaviours as verbally attacking others, making sarcastic remarks, being overly judgmental, and questioning others motives. Therefore, when individuals interpret anothers message as threatening they often respond in ways that blur effective communication. Language Words and term means different thing to different people. Age, education and cultural background are three of the more obvious variables that influence the language a person uses and the definition he or she gives to words. In an organisation, employees usually come from different backgrounds and therefore have different patterns of speech. In addition to Robbins, Taylor (2005) suggests the following barriers to communication: Emotional responses Communication cannot succeed if a person is highly emotional about the topic concerned. Problems may arise from insecurity, fear, anger. If emotions are high on the part of the sender or recipient, then it would be better to wait for a while before trying to put the message. Systems In any organizations there should be prescribed procedures for getting messages to the people who need them. Without such systems there can be no effective communication. Courtland, L.B, et al (2010), on the other hand, point out the following: Competing messages One must compete with other messages that are trying to reach the audience at the same time. It is essential to come up with messages that the audience will care about as any messages that are more compelling can pull the audiences attention away. 2.11 Trends in communication Todays world has developed rapidly from an industrial age to an information age. Owing to technological advancement, methods of working and composition of groups are affected. In the words of Courtland, L.B, et al (2010), todays business rely heavily on technology to facilitate the communication process. However, they argued that the benefits of technology are not automatic. Inappropriate used technology can hinder communication. Traditionally, communications in business were hierarchical with messages being passed up and down the chain, often with secretaries acting as a filter between managers and staff (Taylor, 2005). Network has now replaced the hierarchical model with email, every member of staff is able to communicate directly with everyone else. Information can therefore be distributed more efficiently around the organisation. It can be deduced that changes in organisational forms have made communication increasingly important to overall functioning of the organisation. However, technology is not a replacement but only a tool to help communication to take place effectively. 2.12 Ethical Communication According to Werner David Management is in essence the act of communication, for management processes are linked to the receipt of information and its valid interpretation which results in effective decision making. A perception of ethical foundation is essential for those employed in communication. A variety of theories exist that link organisation communication with its ethical underpinning. Courtland, L.B, et al (2010) is of the opinion that to ensure ethical communication, three elements are required namely, ethical company leadership, ethical individuals and policies and structures to support employees to make ethical choices. Moreover, they pointed out that these three elements need to work in harmony. The authors further argued that unethical communication can manipulate audiences in ways such as plagiarism, omitting essential information, selective misquoting, misrepresenting numbers, distorting visuals, failing to respect privacy. Ethical communication is true in every sense. Many organisation establish ethics policy by providing a written code of ethics to help employees determine what is acceptable. For example, at BRDC, employers establish clear ethical guidelines and detailed code of conduct addressing areas like health and safety, protection of the organisations assets and information, conflicts of interest and so on. 2.13 Contemporary issue in communication 2.13.1 Cross-Cultural communication Courtland, L.B, et al (2010) defined cross-cultural communication as the process of sending and receiving messages between people whose cultural backgrounds could lead them to interpret verbal and non-verbal signs differently. Munter (1993) come forward with the difficulties in cross-cultural communication like barriers caused by semanties, connotations, tone differences, differences among perceptions. Adler (1991), on the other hand, as reported by Robbins (1998), provides the following recommendations; assume differences until similarity proven, emphasis description rather than interpretation, practice empathy and treat interpretation as a working hypothesis. In every organisation, culture influences the sending and receiving of messages. Therefore, to communicate effectively, BRDC need to grasp cultural differences and handle them to open up opportunities throughout the world. Moreover, BDRC will be able to maximize the contributions of staff in a diverse workforce.

Survival In Auschwitz Essay -- essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"Imagine now a man who is deprived of everyone he loves, and at the same time of his house, his habits, his clothes, in short, of everything he possesses: he will be a hollow man, reduced to suffering and needs, forgetful of dignity and restraint, for he who loses all often easily loses himself.† This short quote is taken from Primo Levi’s â€Å"Survival in Auschwitz†. It depicts a true story of Primo Levi during the Holocaust, who was relocated to an extermination camp after beginning a great life after college. Primo was captured with a resistant group from Italy. He used his college education and degree in chemistry to stay alive.   Ã‚  Ã‚  Ã‚  Ã‚  The above quote brings a similar quote to mind. â€Å"What does it profit a man if he gains the whole world and yet loses his own soul†. That quote is taken from the front wall of St. Aloysius Catholic Church in Olivia, Minnesota. It gives an idea about our savior Jesus Christ’s life. He spent his whole life teaching the word of God and humanity to all people of any race or religion. These two, Primo Levi and Jesus Christ, lived similar lives.   Ã‚  Ã‚  Ã‚  Ã‚  Primo lived growing up as a Jewish citizen during the bad economic times of Europe. Adolf Hitler and his Nazi party blamed this economic tragedy on the Jewish society. Primo tried to fight against this, but like most Jews was found guilty and taken to conservation camps. Here he was giving the chance of what he learned in life...

Oskar Kokoschka :: essays papers

Oskar Kokoschka Kokoschka was born in P^chlarn, a Danube town, on March 1, 1886. He studied at the Vienna School of Arts and Crafts from 1905 to 1908. As an early exponent of the avant-garde expressionist movement, he began to paint psychologically penetrating portraits of Viennese physicians, architects, and artists. Among these works are Hans Tietze and Erica Tietze-Conrat (1909, Museum of Modern Art, New York City), August Forel (1910, Mannheim Art Gallery, Germany), and Self-Portrait (1913, Museum of Modern Art). Kokoschka was wounded in World War I (1914-1918) and diagnosed as psychologically unstable. He taught art at the Dresden Academy from 1919 to 1924. During this time he painted The Power of Music (1919, Dresden Paintings Collection, Dresden). A succeeding seven-year period of travel in Europe and the Middle East resulted in a number of robust, brilliantly colored landscapes and figure pieces, painted with great freedom and exuberance. Many of them are views of harbors, mountains, and cities. Kokoschka, one of the artists denounced by the Nazi government of Germany as degenerate, moved in 1938 to England, where he painted antiwar pictures during World War II (1939-1945) and became a British subject in 1947. After the war he visited the United States and settled in Switzerland. He died in Montreux on February 22, 1980. Best known as a painter, Kokoschka was also a writer. His literary works include poetry and plays not translated into English and a collection of short stories, A Sea Ringed with Visions (1956; translated 1962). His father was a silversmith from Prague who experienced financial difficulties when the market for such handcrafted goods dried out with mass industrialization. Oskar^s exposure to his father^s craftsmanship, however, was said to play a large part in his art and enthusiasm for craftsmanship. In 1908, a book called The Dreaming Youths was published, and it featured illustrations by Kokoschka. They were done in a style that was indebted to Gustav Klimt, whose Secession group was going strong at the time. Kokoschka was teaching at the School of Arts and Crafts where he had studied himself under Franz Cizek. Cizek was among the first to recognize the young artist^s talents. In Vienna, Kokoschka wrote dramas such as The Assassin, Murderer, and The Hope of Women; and they, along with his art, were considered too radical for the aristocracy. Despite support from architect Adolf Loos and good reaction from his participation in the 1908 and 1909 exhibits at the Kunstschau, Vienna was not kind to Kokoschka. In 1910, he moved to Berlin. In Berlin, he got the help of Herwarth Walden, the founder and editor of the art

Samsung Electronics Case Write-Up Essays -- Business Analysis SWOT

Samsung Electronics Case Write-Up 1. The Memory Industry (5 points). Conduct a five-forces analysis of the memory industry. You will need to rate each of the five forces in this industry as high, medium or low and then explain briefly why you selected this rating. A) Threat of New Entrants(Barriers to entry) (MEDIUM) Samsung, being a global company with net revenues of over $30 billion, had established an integrated supply chain with economies of scale and scope. New entrants were required to come in on a very large scale for effectively minimizing costs, which the Chinese companies succeeded in doing. Samsung had scale of economies in research and chip fabrication and was world leading memory producer for all types of PC’s, digital cameras and other electronic products. Samsung had demand side benefits of scale as it demanded superiority in product quality and efficiency and it was a well established and trusted brand name ($5.2 billion in 2004). High switching costs were associated with the industry as due to established production lines and multibillion dollar commitments, it would be extremely costly and time consuming for a company to divest into different technologies and design commitments. When IBM, Toshiba and NEC discovered problems with their â€Å"trenching† method of incorporating cells into tiny chips, they lost years of development time trying to switch to the â€Å"stacking† method. The cost of production facilities rose to $3 billion and hence created a higher barrier of entry for smaller level competitors. As most of the capital required in the semiconductor industry is used in Research and development, it is unrecoverable and enhances the eff... ...me the administrative barrier and enjoy the same benefits as a regular Chinese firm. They will also receive easier access to finance, tax incentives and other essential resources to help them reduce the Chinese competitive advantage. In doing so they must take precautions to ensure that their technology and intellectual property is not replicated as there are several flaws in the Chinese administrative system. They could also buyout an established local Chinese semiconductor firm that has some brand recognition in the market which could give them a local presence. Lastly, they could cede the lower end of the market to the Chinese firms and invest in higher value, cutting edge memory products that would be hard to replicate. All three options would be viable in different ways and could help Samsung overcome their primary threats.

Animal Farm by George Orwell Essay

Animal Farm is an allegorical novella by George Orwell published in England on 17 August 1945. According to Orwell, the book reflects events leading up to and during the Stalin era before the Second World War. Orwell, a democratic socialist,[1] was a critic of Joseph Stalin and hostile to Moscow-directed Stalinism, especially after his experiences with the NKVD and the Spanish Civil War.[2] In a letter to Yvonne Davet, Orwell described Animal Farm as his novel â€Å"contre Stalin†.[3] The original title was Animal Farm: A Fairy Story, but the subtitle was dropped by U.S. publishers for its 1946 publication and subsequently all but one of the translations during Orwell’s lifetime omitted the addition. Other variations in the title include: A Satire and A Contemporary Satire.[3] Orwell suggested the title Union des rà ©publiques socialistes animales for the French translation, which recalled the French name of the Soviet Union, Union des rà ©publiques socialistes sovià ©tiques, and which abbreviates to URSA, the Latin for â€Å"bear†, a symbol of Russia.[3] Time magazine chose the book as one of the 100 best English-language novels (1923 to 2005);[4] it also places at number 31 on the Modern Library List of Best 20th-Century Novels. It won a Retrospective Hugo Award in 1996 and is also included in the Great Books of the Western World. The novel addresses not only the corruption of the revolution by its leaders but also how wickedness, indifference, ignorance, greed and myopia corrupt the revolution. It portrays corrupt leadership as the flaw in revolution, rather than the act of revolution itself. It also shows how potential ignorance and indifference to problems within a revolution could allow horrors to happen if a smooth transition to a people’s government is not achieved. Plot summary Snowball’s revolution Old Major, the old boar on the Manor Farm, calls the animals on the farm for a meeting, where he compares the humans to parasites and teaches  the animals a revolutionary song, ‘Beasts of England’. When Major dies two young pigs, Snowball and Napoleon, assume command and turn his dream into a philosophy. The animals revolt and drive the drunken and irresponsible Mr Jones from the farm, renaming it â€Å"Animal Farm†. They adopt Seven Commandments of Animal-ism, the most important of which is, â€Å"All animals are equal†. Snowball attempts to teach the animals reading and writing; food is plentiful, and the farm runs smoothly. The pigs elevate themselves to positions of leadership and set aside special food items, ostensibly for their personal health. Napoleon takes the pups from the farm dogs and trains them privately. When Mr Jones tries to retake the farm, the animals defeat him at what they call the â€Å"Battle of the Cowshed†. Napoleon and Snowball struggle for leadership. When Snowball announces his idea for a windmill, Napoleon has his dogs chase Snowball away and declares himself leader. Napoleon’s rule Napoleon enacts changes to the governance structure of the farm, replacing meetings with a committee of pigs, who will run the farm. Using a young pig named Squealer as a â€Å"mouthpiece†, Napoleon announces that Snowball stole the idea for the windmill from him. The animals work harder with the promise of easier lives with the windmill. After a violent storm, the animals find the windmill annihilated. Napoleon and Squealer convince the animals that Snowball destroyed the windmill, although the scorn of the neighbouring farmers suggests that the windmill’s walls were too thin. Once Snowball becomes a scapegoat, Napoleon begins purging the farm with his dogs, killing animals he accuses of consorting with Snowball. He and the pigs abuse their power, imposing more control while reserving privileges for themselves and rewriting history, villainising Snowball and glorifying Napoleon. Squealer justifies every statement Napoleon makes, even the pigs’ alteration of the Seven Commandments of Animalism. â€Å"No animal shall sleep in beds† is changed to â€Å"No animal shall sleep in beds with sheets† when the pigs are discovered to have been sleeping in the old  farmhouse. â€Å"No animal shall drink alcohol† is changed to â€Å"No animal shall drink alcohol to excess† when the pigs discover the farmer’s whiskey. ‘Beasts of England’ is replaced by an anthem glorifying Napoleon, who appears to be adopting the lifestyle of a man. The animals, though cold, starving and overworked, remain convinced that they are better off than they were when under Mr Jones. Squealer abuses the animals’ poor memories and invents numbers to show their improvement. Mr Frederick, one of the neighbouring farmers, swindles Napoleon by buying old wood with forged money, and then attacks the farm, using blasting powder to blow up the restored windmill. Though the animals win the battle, they do so at great cost, as many, including Boxer, are wounded. Despite his injuries, Boxer continues working harder and harder, until he collapses while working on the windmill. Napoleon sends for a van to take Boxer to the veterinary surgeon’s, explaining that better care can be given there. Benjamin the donkey, who â€Å"could read as well as any pig†,[5] notices that the van belongs to â€Å"Alfred Simmonds, Horse Slaughterer and Glue Boiler† (a knacker), and attempts to mount a rescue; but the animals’ attempts are futile. Squealer reports that the van was purchased by the hospital and the writing from the previous owner had not been repainted. He recounts a tale of Boxer’s death in the hands of the best medical care. Shortly after Boxer’s death, it is revealed that the pigs have purchased more whiskey. Humanisation Years pass, and the pigs learn to walk upright, carry whips and wear clothes. The Seven Commandments are reduced to a single phrase: â€Å"All animals are equal, but some animals are more equal than others†. Napoleon holds a dinner party for the pigs and the humans of the area, who congratulate Napoleon on having the hardest-working but least fed animals in the country. Napoleon announces an alliance with the humans, against the labouring classes of both â€Å"worlds†. He abolishes practices and traditions related to the Revolution, and changes the name of the farm to â€Å"The Manor Farm†. The animals, overhearing the conversation, notice that the faces of the  pigs have begun changing. During a poker match, an argument breaks out between Napoleon and Mr Pilkington when they both play the Ace of Spades, and the animals realise that the faces of the pigs look like the faces of humans, and no one can tell the difference between them. Animalism â€Å"Seven Commandments† redirects here. For the Noahide code, see Seven Laws of Noah.: The seven laws listed by the Tosefta and the Talmud are[7] 1. Prohibition of Idolatry 2. Prohibition of Murder 3. Prohibition of Theft 4. Prohibition of Sexual immorality 5. Prohibition of Blasphemy 6. Prohibition of eating flesh taken from an animal while it is still alive 7. Establishment of courts of law The pigs Snowball, Napoleon, and Squealer adapt Old Major’s ideas into an actual philosophy, which they formally name Animalism. Soon after, Napoleon and Squealer indulge in the vices of humans (drinking alcohol, sleeping in beds, trading). Squealer is employed to alter the Seven Commandments to account for this humanisation, an allusion to the Soviet government’s revising of history in order to exercise control of the people’s beliefs about themselves and their society.[6] The original commandments are: 1. Whatever goes upon two legs is an enemy. 2. Whatever goes upon four legs, or has wings, is a friend. 3. No animal shall wear clothes. 4. No animal shall sleep in a bed. 5. No animal shall drink alcohol. 6. No animal shall kill any other animal. 7. All animals are equal. Later, Napoleon and his pigs secretly revise some commandments to clear them of accusations of law-breaking (such as â€Å"No animal shall drink alcohol† having â€Å"to excess† appended to it and â€Å"No animal shall sleep in a bed† with â€Å"with sheets† added to it). The changed commandments are as follows, with the changes bolded: 1. No animal shall sleep in a bed with sheets. 2. No animal shall drink alcohol to excess. 3. No animal shall kill any other animal without cause. Eventually these are replaced with the maxims, â€Å"All animals are equal, but some animals are more equal than others†, and â€Å"Four legs good, two legs better!† as the pigs become more human. This is an ironic twist to the original purpose of the Seven Commandments, which were supposed to keep order within Animal Farm by uniting the animals together against the humans, and by prevent animals from following the humans’ evil habits. Through the revision of the commandments, Orwell demonstrates how simply political dogma can be turned into malleable propaganda.[7] Characters Pigs Old Major – An aged prize Middle White boar provides the inspiration  that fuels the Rebellion in the book. He is an allegory of Karl Marx and Vladimir Lenin, the founders of communism, in that he draws up the principles of the revolution. His skull being put on revered public display also recalls Lenin, whose embalmed body was put on display.[8][9] Napoleon – â€Å"A large, rather fierce-looking Berkshire boar, the only Berkshire on the farm, not much of a talker, but with a reputation for getting his own way†,[10] An allegory ofJoseph Stalin,[8] Napoleon is the main villain of Animal Farm. In the first French version of Animal Farm, Napoleon is called Cà ©sar, the French form of Caesar,[3] although another translation has him as Napolà ©on.[11] Snowball – Napoleon’s rival and original head of the farm after Jones’ overthrow. He is mainly based on Leon Trotsky,[8] but also combines elements from Vladimir Lenin.[9] Squealer – A small white fat porker who serves as Napoleon’s right hand pig and minister of propaganda, holding a position similar to that of Molotov.[8] Minimus – A poetic pig who writes the second and third national anthems of Animal Farm after the singing of â€Å"Beasts of England† is banned. The Piglets – Hinted to be the children of Napoleon (albeit not explicitly stated) and are the first generation of animals actually subjugated to his idea of animal inequality. The young pigs – Four pigs who complain about Napoleon’s takeover of the farm but are quickly silenced and later executed. Pinkeye – A minor pig who is mentioned only once; he is the pig that tastes Napoleon’s food to make sure it is not poisoned, in response to rumours about an assassination attempt on Napoleon. Humans Mr Jones – The former owner of the farm, Jones is a very heavy drinker. The animals revolt against him after he drinks so much that he does not feed or take care of them. Mr Frederick – The tough owner of Pinchfield, a well-kept neighbouring farm, who briefly enters into an â€Å"alliance† with Napoleon, represents Germany. Mr Pilkington – The easy-going but crafty owner of Foxwood, a neighbouring farm overgrown with weeds, represents Britain. Mr Whymper – A man hired by Napoleon for the public relations of Animal Farm to human society, who is eventually used to procure luxuries like alcohol for the pigs. Equines Boxer – Boxer is a loyal, kind, dedicated, and respectable horse, although quite dim-witted. Clover – Boxer’s companion, constantly caring for him; she also acts as a matriarch of sorts for the other horses and the other animals in general. Mollie – Mollie is a self-centred, self-indulgent and vain young white mare who quickly leaves for another farm after the revolution. Benjamin – Benjamin, a donkey, is one of the oldest animals. He has the worst temper, but is also one of the wisest animals on the farm, and is one of the few who can actually read. He is skeptical and pessimistic, his most-often-made statement being â€Å"Life will go on as it has always gone on – that is, badly.†[12] Other animals Muriel – A wise old goat who is friends with all of the animals on the farm. She, like Benjamin and Snowball, is one of the few animals on the farm who can read. The Puppies – Offspring of Jessie and Bluebell, taken away from them by Napoleon at birth and reared by Napoleon to be his security force. Moses – An old raven who occasionally visits the farm, regaling its denizens with tales of a wondrous place beyond the clouds called Sugarcandy Mountain, where he avers that all animals go when they die—but only if they work hard. He is interpreted as symbolising the Russian Orthodox Church, with Sugarcandy Mountain an allusion to Heaven for the animals.[13] The Sheep – They show limited understanding of the situations but nonetheless blindly support Napoleon’s ideals. The Hens – The hens are among the first to rebel against Napoleon. The Cows – Their milk is stolen by the pigs, who learn to milk them, and is stirred into the pigs’ mash every day while the other animals are denied such luxuries. The Cat – Never seen to carry out any work, the cat is absent for long periods, and is forgiven because her excuses are so convincing and she â€Å"purred so affectionately that is was impossible not to believe in her good intentions†.[14] She has no interest in the politics of the farm, and the only time she is recorded as having participated in an election, she is found to have actually â€Å"voted on both sides†.[14] Glossary of Terms Coccidiosis: a parasitic infection that causes bloody diarrhea and sudden death in animals Communism: a theory or system of social organization based on the  holding of all property in common, actual ownership being ascribed to the community as a whole or to the state; in practice, communism is often a totalitarian system of government Comrade: a fellow member of a political party; a member of the Communist party Disinter: to exhume; to unearth that which is buried Proletariat: in Marxism, the class of workers, especially industrial wage earners, who do not possess capital or property and must sell their labor to survive Propaganda: information, ideas, or rumors disseminated to help or harm a person, group, movement, institution, nation, or other entity Regime: a mode or system of rule or government; such a system when in power Socialism: a theory or system of social organization that advocates vesting the ownership and control of the means of production and distribution, of capital, land, and other assets in the community as a whole Totalitarianism: absolute control by the state or a governing branch of a highly centralized institution Tushes: small, short tusks such as those belonging to a boar. Major Themes The Soviet Union under Stalinism Animal Farm is a satire of totalitarian governments in their many guises. But Orwell composed the book for a more specific purpose: to serve as a cautionary tale about Stalinism. It was for this reason that he faced  such difficulty in getting the book published; by the time Animal Farm was ready to meet its readers, the Allies were cooperating with the Soviet Union. The allegorical characters of the novel represent specific historical figures and different factions of Imperial Russian and Soviet society. These include Karl Marx (Major), Vladimir Lenin (Major), Leon Trotsky (Snowball), Joseph Stalin (Napoleon), Adolf Hitler (Frederick), the Allies (Pilkington), the peasants (Boxer), the elite (Mollie), and the church (Moses). The resemblance of some of the novel’s events to events in Soviet history is indubitable. For example, Snowball’s and Napoleon’s power struggle is a direct allegory of Trotsky’s and Stalin’s. Frederick’s trade agreement with Napoleon, and his subsequent breaking of the agreement, represents the Nazi-Soviet non-aggression pact that preceded World War II. The following Battle of the Windmill represents World War II itself. Despite his fairy-tale clarity in satirizing some historical events, Orwell is less specific about others. For example, the executions in Chapter VII conflate the Red Terror with the Great Purge. The executions themselves bear resemblance to both events, although their details connect them more to the Moscow Trials than to the Red Terror. Squealer’s subsequent announcement that the executions have ended the Rebellion connects them to the period of the Red Terror, however. Orwell leaves some ambiguity in the identities of the Rebellion and the Battle of the Cowshed. These ambiguities help the reader focus on the overall satire of Stalinism and the broader warning about the evils of totalitarian government. The Inevitability of Totalitarianism Orwell held the pessimistic belief that totalitarianism was inevitable, even in the West. According to Russell Baker, who wrote the preface to Animal Farm’s 1996 Signet Classics version, Orwell’s pessimism stemmed from his having grown up in an age of dictatorship. Witnessing Hitler’s and Stalin’s movements from afar, as well as fighting totalitarianism in the Spanish Civil War, Orwell came to believe in the rise of a new species of autocrat, worse even than the tyrants of old. This cynicism is reflected in  both of his highly successful novels, Animal Farm and 1984. Orwell emphasizes the insidiousness of totalitarianism early in the novel, when the pigs take the fresh milk and apples. The pigs justify their actions on the basis of their superiority; they are smart and need more nutrition than the other animals to fuel their brainpower. There is no scientific basis for the pigs’ claim—in fact, if anyone needs more food to fuel their labor, it is the manual laborers—but they can count on the animals’ being too ignorant to realize that. In this way, Orwell makes the point that totalitarianism need not be blatant in order to be operating. It can hide under the guise of the â€Å"greater good† as it did in the Soviet Union before the totalitarianism became obvious. Orwell uses a cyclical structure in Animal Farm, which helps advance the idea of totalitarianism’s predictability. The novel begins with Jones as autocratic tyrant and ends with Napoleon not only in Jones’s position, but in his clothes as well. Over the course of the novel, Napoleon essentially becomes Jones just as Stalin becomes an autocrat after pretending to espouse equality and freedom. Orwell cements this idea in the book’s final scene, where he writes, â€Å"Twelve voices were shouting in anger, and they were all alike. No question, now, what had happened to the faces of the pigs. The creatures outside looked from pig to man, and from man to pig, and from pig to man again; but already it was impossible to say which was which† (139). The circularity of Orwell’s story prevents the reader from imagining a better future for Animal Farm. After all, even if another Rebellion were to take place, its leaders would eventually come to emulate Napoleon. According to Baker, technology turned out to be the force freeing people from Orwell’s age of dictators. But â€Å"technology† can be just another banner under which to rally the people. While Orwell does portray technology as a source of progress in Animal Farm, he points out that it is useless unless it is in the people’s hands. Most notably, even when the windmill is finished it is used for milling corn instead of its original purpose of supplying the animals with electricity in their stalls. Intelligence and Education as Tools of Oppression From the very beginning of the novel, we become aware of education’s role in stratifying Animal Farm’s population. Following Major’s death, the pigs are the ones that take on the task of organizing and mobilizing the other animals because they are â€Å"generally recognized as being the cleverest of the animals† (35). At first, the pigs are loyal to their fellow animals and to the revolutionary cause. They translate Major’s vision of the future faithfully into the Seven Commandments of Animalism. However, it is not long before the pigs’ intelligence and education turn from tools of enlightenment to implements of oppression. The moment the pigs are faced with something material that they want—the fresh milk—they abandon their morals and use their superior intellect and knowledge to deceive the other animals. The pigs also limit the other animals’ opportunities to gain intelligence and education early on. They teach themselves to read and write from a children’s book but destroy it before the other animals can have the same chance. Indeed, most of the animals never learn more than a few letters of the alphabet. Once the pigs cement their status as the educated elite, they use their mental advantage to manipulate the other animals. For example, knowing that the other animals cannot read the Seven Commandments, they revise them whenever they like. The pigs also use their literacy to learn trades from manuals, giving them an opportunity for economic specialization and advancement. Content in the role of the intelligentsia, the pigs forgo manual labor in favor of bookkeeping and organizing. This shows that the pigs have not only the advantage of opportunity, but also the opportunity to reject whatever opportunities they like. The pigs’ intelligence and education allow them to bring the other animals into submission through the use of propaganda and revisionism. At the book’s end, we witness Napoleon’s preparations to educate a new generation of pigs and indoctrinate them into the code of oppression. Propaganda and Duplicity Working as a propagandist during World War II, Orwell experienced firsthand both the immense power and the dishonesty of propaganda. Many  types of governments make use of propaganda, not only totalitarian ones. Consider, for instance, the arguments that led many United States citizens to go along with the idea of invading Iraq after the September 11, 2001, terror attacks. Propaganda serves the positive task of uniting the people, sometimes at the cost of misleading them. Orwell takes a firm stance on the harmfulness of propaganda in Animal Farm while acknowledging its value for rallying a mistreated and disillusioned populace. In Chapter IX, Orwell demonstrates the positive value of propaganda. By this point, the animals are so downtrodden that they are desperate for something in which to believe. (Note the irony, though: it is Napoleon who has robbed them of their belief in the original version of Animalism.) The falsely optimistic statistics, the songs, and especially the Spontaneous Demonstrations give the animals something to live for. This chapter is an exception in terms of portraying propaganda in a positive light. For the majority ofAnimal Farm, Orwell skewers propaganda and exposes its nature as deception. Squealer represents a totalitarian government’s propaganda machine. Eloquent to a fault, he can make the animals believe almost anything. This fact is especially clear in Squealer’s interactions with Clover and Muriel. Each time Clover suspects that the Seven Commandments have been changed, Squealer manages to convince her that she is wrong. After the executions, Napoleon abolishes the singing of â€Å"Beasts of England† in favor of a new anthem, the lyrics of which contain a promise never to harm Animal Farm. In this propagandist manoeuvre, Napoleon replaces the revolutionary spirit of â€Å"Beasts of England† with the exact opposite, a promise not to rebel. In addition to being a source of manipulation, propaganda is an agent of fear and terror. Orwell demonstrates this quite clearly with Napoleon’s vilification of Snowball and his assurances that Snowball could attack the animals at any minute. He uses similar fear tactics regarding Frederick and Pilkington. The most egregious example of propaganda in the novel is the maxim that replaces the Seven Commandments: â€Å"All animals are equal / But some animals are more equal than others.† The idea of â€Å"more equal† is mathematically improbable and a nonsensical manipulation of language, but by  this time, the animals are too brainwashed to notice. Violence and Terror as Means of Control In Animal Farm, Orwell criticizes the ways that dictators use violence and terror to frighten their populaces into submission. Violence is one of the yokes from which the animals wish to free themselves when they prepare for the Rebellion. Not only does Jones overwork the animals and steal the products of their labor, but he can whip or slaughter them at his discretion. Once the pigs gain control of the animals, they, like Jones, discover how useful violence and terror can be. They use this knowledge to their full advantage. The foremost example of violence and terror in the novel is the pattern of public executions. The executions can be said to represent both the Red Terror and the Great Purge, but they stand more broadly for the abuse of power. For example, they are also similar to the Taliban’s public executions in Kabul’s soccer stadium in modern Afghanistan. Capital punishment for criminals is a hotly debated issue. Killing suspected criminals, as Napoleon does, is quite another issue. The executions perhaps best symbolize the Moscow Trials, which were show trials that Stalin arranged to instill fear in the Soviet people. To witnesses at the time, the accused traitors’ confessions seemed to be given freely. In fact, they were coerced. Napoleon likely coerces confessions from many of the animals that he executes. Orwell’s use of the allegory genre serves him well in the execution scene. Execution with weapons is a violent and horrifying act, but many people have become desensitized to it. Orwell’s allegorical executioners, the dogs that kill cruelly, portray the bloody and inescapably animalistic side of execution. Terror comes also in threats and propaganda. Each time the animals dare to question an aspect of Napoleon’s regime, Squealer threatens them with Jones’s return. This is doubly threatening to the animals because it would mean another battle that, if lost, would result in a return to their former lifestyle of submission. Jones’s return is such a serious threat that it quashes the animals’ curiosity without fail. The other major example of fear  tactics in the novel is the threat of Snowball and his collaborators. Napoleon is able to vilify Snowball in the latter’s absence and to make the animals believe that his return, like Jones’s, is imminent. Snowball is a worse threat than Jones, because Jones is at least safely out of Animal Farm. Snowball is â€Å"proved† to be not only lurking along Animal Farm’s borders but infiltrating the farm. Napoleon’s public investigation of Snowball’s whereabouts cements the animals’ fear of Snowball’s influence. In modern language, Snowball is pegged as the terrorist responsible for the infringements on the rights and liberties instigated by the pigs. Exploitation and the Need for Human Rights Exploitation is the issue around which the animals unite. Initially, the animals do not realize Jones is exploiting them. For this reason, Old Major’s speech is a revelation of momentous proportions. Major explains to the animals that they are enslaved and exploited and that Man is to blame. He teaches them not only what exploitation means, but also the fact that it is not inevitable. Orwell suggests that exploitation is, in fact, bound to happen when one class of society has an advantage over another. The opposite of exploitation, according to Major, is the state of being â€Å"rich and free.† Major’s ideas about animal rights symbolize the importance—and scarcity—of human rights in an oppressive regime. Gaining freedom does not necessarily lead people also to become rich, but it is better to be poor and free than poor and exploited. All the animals on Animal Farm are exploited under Napoleon’s control, save the pigs. Even the dogs, which work closely with the pigs, are exploited. The dogs face perhaps even a worse form of exploitation than the other animals, because they are made into agents of intimidation and death. Whereas Napoleon exploits the other animals’ physical strength and their ignorance, he exploits the dogs’ viciousness and turns them into villains against their parents’ wishes. Boxer’s life is a particularly sad example of exploitation because he exploits himself, believing wholeheartedly in Napoleon’s goodness. In the  end, Napoleon turns the tables and exploits Boxer, having him slaughtered for profit. By the end of the novel, we see clearly how the animals participate in their own exploitation. They are beginning to build a schoolhouse for the thirty-one young pigs Napoleon has fathered (perhaps an oblique reference to the â€Å"Thirty Tyrants† of ancient Greece). That schoolhouse will never benefit the animals that build it; rather, it will be used to educate the pigs and indoctrinate them into the cycle of exploiting others. Throughout the novel, Orwell shows us how the lack of human rights results in total helplessness. However, though it underscores the need for human rights, the novel does not suggest how to achieve them. After all, once the animals expel Jones and gain rights for themselves, the pigs take those rights away and the cycle of exploitation continues with new players. Apathy and Acceptance In the beginning of Animal Farm, the idea of freedom rouses the animals as if from a long slumber. Immediately following Major’s death, the animals begin preparing themselves for the Rebellion; just the idea of revolution is enough to motivate them, since they do not expect it to happen in their lifetimes. By the book’s end, the animals have become as apathetic as Benjamin always was. Despite the many hardships and injustices they face, the animals’ pride as well as Napoleon’s propaganda keep them invested in the â€Å"greater good† and the illusion of freedom. If Benjamin is the harbinger of apathy, Boxer is its antithesis. Strong not only in body but also in spirit, Boxer will make any sacrifice for the benefit of Animal Farm. With Boxer’s eventual betrayal by the leaders he served so unconditionally, Orwell lays bare another type of apathy—theirs. Far from truly considering Boxer a loyal comrade, the pigs treat him as apathetically as they would a mere object. Symbolically, they even make a profit by having him turned into literal objects—glue and bone meal. Boxer’s enthusiasm does not give him an advantage, but the other animals’ eventual apathy gives them a defense mechanism against the painful reality of their lives. It is no coincidence that Animal Farm’s most apathetic and cynical animal, Benjamin, is one of those that survives the  longest. Benjamin’s emotional detachment from situations, whether they are good or bad, keeps him from being disappointed. In his apathy and cynicism, Benjamin represents the stereotypical â€Å"gloomy† Russian and also the perennially pessimistic Orwell himself. Summary and analysis of Chapter I Mr. Jones, the owner of Manor Farm, stumbles drunkenly up to bed as the farm animals wait in still silence. The moment he is out of sight, they begin to bustle around, preparing themselves for the big meeting that is to take place that night. Old Major has called the meeting to discuss a strange dream he had the previous night. He is waiting for his fellow animals in the big barn.